In addition to our existing 24/7 technical phone support, we offer the latest in remote service support using Augmented Reality (AR) technology. This allows us to provide the quick expert support you need to achieve your productivity goals.
Our METTLER TOLEDO augmented reality-powered visual remote assistance solution helps us to fully understand your service issues. Using a mobile device with an integrated camera enables us to see exactly what you see. We can guide you step-by-step to resolve the issue by providing real-time contextual assistance, such as adding text, drawings, or highlighting objects with 3D markers. Benefit from the fastest fault diagnostics, repair, and part replacement support by using the latest technology. We can also remotely connect to some of our products for additional service enhancement. Please contact your local service team for more details.
We support and service your METTLER TOLEDO Product Inspection equipment through its entire lifecycle, from installation to preventive maintenance and calibration to equipment repair.
Label inspection systems with cameras use machine vision technology equipped with smart cameras to check that product labels are accurate, legible, and compliant with regulations. The cameras check:
Label inspection cameras help manufacturers prevent recalls due to label errors, and provide confidence to consumers that products are of high quality, safe, and effective.
Key features of a label inspection camera system include high-speed image sensors, vision inspection software for image analysis, and integration with other production line equipment such as sorting devices and sensors. Label inspection systems can handle various label types, including pressure-sensitive labels, shrink sleeves, and adhesive labels, or the printed package itself. These systems are highly configurable and customizable. They can be integrated into existing production lines and equipment such as label applicators to provide a complete labeling solution.