In today’s fast-paced labs, maximizing equipment uptime, ensuring reliable operations, and trustworthy results are key. At METTLER TOLEDO, we provide full lifecycle support and service for your thermal analysis instruments—from expert installation on day one to ongoing maintenance.
Our services include IQ/OQ validation, calibration, adjustments, preventive maintenance, and specialized training. With our dedicated support, you can trust your instrument is in expert hands, allowing you to focus on achieving your daily goals.
Your METTLER TOLEDO thermal analysis system is known for its accuracy and dependability, so don’t miss out on the proper care and maintenance to keep it performing at its peak potential.
Watch the video below to learn the best practices for caring, maintaining, and qualifying your thermal analysis system.
Each instrument requires calibration of specific parameters based on its type. While temperature calibration is essential for all instruments, additional parameters such as heat flow for DSC or displacement for TMA must also be calibrated to ensure accurate measurements.
Watch the video below to discover the importance of regular calibration and adjustment, along with the best practices and workflows to maintain optimal instrument performance.
Download our comprehensive calibration handbook to access expert insights and best practices designed to keep your thermal analysis equipment performing at its peak. Discover proven calibration methods that will help you achieve accuracy, reliability, and consistency in every measurement.
Explore Our Service Datasheets
For optimal performance and accuracy, it is recommended to schedule service for your thermal analysis equipment at least once a year. However, depending on the frequency of use and the specific requirements of your application, more frequent servicing may be necessary. Regular preventive maintenance and calibration helps ensure reliable results, extends the lifespan of your equipment, and prevents unexpected downtime.
Our range of Care Packages ensure your equipment receives the best professional care, letting you plan your budget and downtime, safeguarding your productivity against any potential issues.
Unexpected results are a common sign that your equipment may need servicing. These issues can arise from simple operator errors, such as incorrect sample preparation, or they might indicate the need for maintenance, calibration, or adjustments. If you have any concerns, please don’t hesitate to contact your local METTLER TOLEDO representative or service team. We’re dedicated to supporting you and ensuring your instrument operates at peak performance.
METTLER TOLEDO provides expert service for all our DSC, TGA, TGA/DSC, TMA, and DMA instruments, as well as any connected sample robots. Simply reach out to your local METTLER TOLEDO representative oservice team. We are here to support you and help ensure your instruments operate at their peak performance.
If your require an immediate repair, contact your local METTLER TOLEDO representative or service team who will be happy to support you. Alternatively go to our Service Support page and get in touch by phone or online.
At installation, we strongly recommend a professional equipment qualification service (IQ/OQ) including calibration. As well as the instrument qualification, operators should also be qualified. Our range of training packages, or bespoke onsite training to fit your own workflows, are ideal. Annual preventive maintenance and calibration are highly recommend in order to comply with internal and external regulations, and to keep your instrument running in peak condition.
Once your instrument is up and running, explore our range of Care Packages designed to provide expert professional maintenance. With service visits scheduled in advance, you can effectively plan your budget and minimize downtime, ensuring your productivity remains uninterrupted and protected against potential issues.
