Industrial Scale Repair Service and Spare Parts

Restore Uptime and Performance with Expert Service and Genuine Parts

We offer a comprehensive range of repair and parts services to help you get the most out of your investment. Our experienced technicians and engineers are equipped with the latest tools and technology to diagnose and fix any issues with your equipment, ensuring that it is operating at its optimal performance. We also provide high-quality replacement parts that facilitate your equipment's peak performance and minimize downtime.

800 METTLER (800 638 8537)

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Industrial Scale Repair Service and Spare Parts

Optimize Equipment Uptime with METTLER TOLEDO Competence

Industrial weighing instruments’ uptime is crucial to productivity. Tough environment and high utilization can lead to equipment failure. And when that happens, immediate action is required—either on-site or at a repair center.

METTLER TOLEDO Service provides fast intervention to minimize downtime using proprietary tools and safe, standardized work procedures. Our repair services help you restore your equipment and gain uptime. We support you in extending the lifespan of your equipment with repairs performed by factory-trained Service Technicians, using original manufacturer parts.

We offer flexible repair options depending on device type:

on-site repair with fast response times from a factory-trained and certified technician using proprietary tools and original spare parts.
Depot repair with fast turnaround times for cost-effective diagnostics and repair at a service center to return your equipment to factory specifications.

Our global network provides access to prompt, localized support and repairs. Our smart scheduling systems swiftly organize repair services to minimize your operational interruptions.

Benefits of Repair & Spare Parts Service

Minimized Downtime
Our expert technicians and engineers have years of experience diagnosing and fixing issues with industrial weighing equipment. With our Repair and Parts services, we provide fast and reliable support to minimize any downtime and keep your production running smoothly. Contract customers benefit from priority support and spare parts coverage.

Extended Equipment Life
Regular maintenance and quality replacement parts can extend the life of your equipment, reducing the need for costly repairs. Our Repair and Parts services are designed to keep your equipment at optimal performance and efficiency.

Reduced Maintenance Costs
Our dedicated team is committed to providing you with the highest level of support to help you achieve your business goals. With our fast and reliable Repairs and Parts services, we can help you minimize downtime and keep your equipment running smoothly, leading to reduced maintenance costs. METTLER TOLEDO technicians can quickly diagnose and fix issues, helping you to get back to business as usual with minimal disruption.

Manufacturer Quality Available at All Times

Rely on our extensive inventory of genuine spare parts and kits that meet the highest quality standards. METTLER TOLEDO parts support seamless integration and peak performance for your devices. By using genuine spare parts, you can maximize your equipment's reliability and performance. Our spare parts are made to exact specifications, with meeting or exceeding the performance of the original parts in mind.

There are multiple benefits of using METTLER TOLEDO spare parts:

Parts are factory-tested to our rigorous specifications,
Confidence in using the most reliable parts available,
Continuous trouble-free operation,
Ongoing compliance.

Enjoy the peace of mind that comes from using genuine parts designed specifically for your equipment.

Close By—Even When Far Away

METTLER TOLEDO Service is available to help you quickly and safely return to productivity when unexpected downtime occurs. Many issues can be resolved through a phone call support without the time or environmental impact of sending a service technician to the site. It's faster, greener, and available for most product lines.

With METTLER TOLEDO remote services, you benefit from:

Remote diagnosis of issues without the need to attend the site physically,
Easy-to-follow guidance on technical repairs of your equipment,
Quicker response to technical issues,
Increased equipment availability and uptime.

Find out more about our Remote Support here.

FAQs

Where can I order genuine spare parts for my scale?

You may purchase genuine spare parts and kits directly from a METTLER TOLEDO representative or an authorized distributor. Please contact us for assistance.

What types of equipment can you repair?

We offer Repairs and Parts services for a wide range of industrial weighing equipment. Our expert technicians have years of experience diagnosing and fixing issues with industrial weighing equipment, so you can be confident that we can handle any type of repair.

How long does a typical repair take?

The time it takes to complete a repair will depend on the complexity of the issue and the availability of parts. However, our experienced technicians work quickly and efficiently to minimize downtime and get your equipment back up and running as soon as possible. We also offer emergency repair services for urgent issues that need immediate attention.

What types of spare parts do you offer?

We offer a wide range of genuine spare parts for industrial weighing equipment, including load cells, indicators, displays, and more. All of our parts are designed and manufactured to the highest standards to be fully compatible with your equipment and meet or exceed the performance of the original parts. We also offer customized spare parts packages for specific equipment needs, as well as spare parts kits for routine maintenance.

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