METTLER TOLEDO offers tailored maintenance plans for your industrial weighing equipment that consider your manufacturing environment, equipment use, duty cycle, operation procedures, and weighing process criticality.
BasicCare facilitates continued uptime and performance with discounted labor costs in case of a repair. We plan preventive maintenance in advance to schedule a convenient service time. In case of repairs, we offer priority intervention, generally within 48 hours.
StandardCare extends continued uptime and performance with coverage of labor costs in case of a repair. In addition to planned preventive maintenance, we offer remote support for technical questions and a technical hotline that can often resolve problems via phone to help you return to productivity faster. In case of repairs, we offer priority intervention, generally within 48 hours or customized up to 24/7.
ComprehensiveCare maximizes full performance and budget control with planned preventive maintenance and coverage of labor costs and material costs in case of a repair. This maximizes your budget control and limits your expenses to a known amount upfront, for all planned services and covered repairs. In case of repairs, we offer priority intervention, generally within 48 hours or customized up to 24/7.
For newly purchased equipment, you can benefit from discounted 24 months of full coverage and preventive maintenance visits with our ExtendedCare service contract.
METTLER TOLEDO preventive maintenance services aim to keep your equipment operating at peak performance. Our standardized service plans provide you with traceable results and documentation. We record all inspection details for you correctly and uniformly, at all times—regardless of technician or location.